Returns/Refund Policy

Please allow 3-5 working days for us to process any item that comes back to us.

Refund eligibility is 30 days from receipt of your order. If 30 days have gone by since your order was fulfilled, unfortunately, we can’t offer you a refund. Please note, shipping is non refundable. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with the tags on.

If you return any items, please use a tracked service and retain proof of postage. If your item does not arrive back to us, it cannot be refunded.

NB: If you choose to return an item, please be aware the postage costs are at your own cost so shop carefully!

In order to return a product, please send back your unused items, with your order number inside to:

Hashtag United, PO BOX 12343, Brentwood, CM14 9PU

If you have any questions, you can contact us at:

Please note sale items are non-returnable and non-refundable unless they are faulty.